Terms and Conditions
Version 2026-07-25 · Effective 25 July 2026
This is an initial operational draft prepared to describe how the service works. It is not legal advice and has not been reviewed by a solicitor. Placeholders shown in square brackets must be completed and the wording reviewed by a qualified professional before public launch.
These terms form a contract between you and [COMPANY_LEGAL_NAME], trading as Wrap My Whip AI ("we", "us"), when you use the Service. By creating an account you agree to them.
1. The service
The Service lets you upload photographs of vehicles and receive AI-generated previews showing what the vehicle could look like in different colours, finishes or custom designs. Generation is performed by the google/gemini-3-pro-image model via the Lovable AI Gateway.
2. Accounts
You must be at least 16 years old to create an account. You are responsible for keeping your sign-in credentials safe and for activity on your account.
3. Generations, credits and price
- Every new account receives 5 successful free generations for life. Free generations are not renewable.
- You can purchase additional generations via the "Wrap My Whip Design Pack": 15 successful generations for £4.99, one-time payment, no subscription, no automatic renewal.
- Purchased generations do not expire.
- Failed or unusable generations return the reserved generation to your account automatically.
- We reserve the right to change the price of future purchases; changes will not affect generations you have already bought.
4. Your content and licence to us
You keep ownership of the photographs you upload and of any generated previews produced from them. To operate the Service you grant us a limited, worldwide, royalty-free licence to host, copy and process your uploaded and generated content only as needed to provide the Service to you.
5. Your responsibilities
- You must own the photographs you upload, or have the necessary permission from the owner.
- You must not upload illegal, abusive, infringing, or unauthorised images, or images containing personal data of people who have not consented.
- You must comply with our Acceptable Use Policy.
6. Nature of AI generations
Generated images are visual previews only. They are approximations produced by an AI model and are not guaranteed to be accurate. A real vinyl wrap on a real vehicle will not necessarily look identical to any preview. Do not rely on a preview for a purchasing decision without confirming details with a qualified installer.
7. Payments
Payments are processed by Stripe. When you buy a Design Pack you will be shown the price, the credits included and the fact that there is no subscription before you pay. Once payment is confirmed, credits are added to your account immediately. See our Refund and Cancellation Policy.
8. Availability and changes
We aim to keep the Service available but do not guarantee it will be uninterrupted or error-free. We may change, suspend or withdraw features. We will not withdraw generations you have already paid for without giving you a reasonable equivalent or a refund of any unused purchased credits.
9. Suspension and termination
We may suspend or close your account if you seriously or repeatedly break these terms or our Acceptable Use Policy. You can close your account at any time via the Delete account control in your account page.
10. Liability
Nothing in these terms limits any liability that cannot be limited by law (for example fraud or death or personal injury caused by our negligence). Subject to that, our total liability to you for any claim arising out of your use of the Service will not exceed the greater of £50 or the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential loss, or for the accuracy of AI-generated previews.
11. Governing law
These terms are governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers may bring proceedings in the courts of the country where they live.
12. Contact
Questions about these terms? Contact us at support@wrapmywhipai.com or via the Contact & Support page.
Privacy · Terms · Refund policy · Acceptable use · Contact & support